HOW WE HELP

Problems We Solve

Clients come to Line of Sight Group for all kinds of reasons, but it typically starts with a business challenge or strategic priority. We find that these fall into three main groups – Focus. Grow. Protect. 

  • How is the industry landscape changing? How can we outsmart the competition by recognizing ‘white space’ opportunities for new products and markets we can move into?
  • Where do customers feel we deliver the most value? The least?
  • How big is the opportunity? Can we play? Can we win?
  • What product features/benefits are critical now or coming at us soon?
  • How do customers perceive us versus our competition?
  • What are our future opportunities given the industry structure and forces, and the ever changing/evolving needs of our customers?

“The first step in a growth policy is not to decide where and how to grow. It is to decide what to abandon. In order to grow, a business must have a systematic policy to get rid of the outgrown, the obsolete, the unproductive.” – Peter Drucker


Our Services

Intelligence Services. Systematic ‘big-picture’ monitoring and future-based analysis of your external environment to detect patterns that give you early warning on opportunities and threats. This ‘big-data’ approach enables you to dive deeper into identified opportunities and threats, and stay ahead of your fast-paced external environment. Powered by our dedicated analysts and Intelligence2Day, our market and competitive intelligence platform

CI Program Development. Resources, tools, processes, skill development…everything you need to develop your own internal intelligence capabilities

Analysis Services. Competitive, market and industry analysis. Project-based ‘deep-dives’ into your immediate business challenges. Deep data collection, proven analysis techniques and an unbiased perspective give you a “line-of-sight” into the critical issues impacting your business and the confidence to make the right bets and moves – ahead of the competition

Positioning Battlecards. These positioning tools help your sales and marketing teams inform and consistently articulate differences between your own value proposition and that of the competition. In short, they bring to action the data and insights from your industry and competitive analysis to help your sales force gain and retain more business

Feedback on your Strategies. Win/Loss Analysis is A feedback mechanism designed to help you understand the factors behind B2B customer and prospect buying decisions. This is done through objective and unbiased feedback directly from decision makers. Provides insight into how your value proposition compares in the market and resonates with buyers, enabling you to make strategic adjustments

Methodology

Our methodology combines business desk research with direct expert human interviews to help you learn the details and context behind the press release.

  • Low profile approach
  • Objective, unbiased perspective
  • Triangulated across sources for a high degree of accuracy

Engagement

It starts with listening…understanding your business and research objectives. Next we co-develop your target watchlists and the key topics and questions behind those objectives.

Our collection strategies are guided by those key topics and our analysis and reporting of findings bring it back to those original objectives to tell the story behid the data.

Along the way, regular status updates and check-ins keep you informed on timelines, progress and endpoints.

Case Studies

Every organization has unique challenges. In the end, investment in research and strategic knowledge must have economic value, it must result in savings or new revenue and create a return on that investment for you and your organization.

Identifying opportunities before your competitors do, closing gaps, mitigating risks…are examples of benefits that have real costs and revenues associated with them.

Our case studies illustrate how we have applied our sources and methods to unique challenges in firms across industries to deliver value and a positive ROI.


“We appreciate you so much!!”

Erin – this is FANTASTIC!!  Thank you for shifting to tell the story of the ‘future of work’ as it changes through the pandemic.  We appreciate you so much!!

Research Associate – Education Services Industry

“We are receiving the best care, quality information, and insights…”

“Line of Sight’s knowledge/expertise of the financial services industry assures me that we are receiving the best care, quality information, and insights — I don’t believe we could achieve this level of expertise and project execution elsewhere.”

Chief Marketing Officer

Very concise, organized, and thorough.

Rachele – as always, so incredibly well done. Thank you for all you do for us and these weekly updates. So easy to read and provides me with the exact amount of info required for a high level view of what’s happening across the market. Very concise, organized, and thorough.

Market Development Manager – Health Care Industry

“Our market share is growing…”

“We were collecting feedback on why we won and lost clients, but it was an internal perspective, so we engaged Line of Sight. The result: We are now achieving the industry’s best client retention and acquisition levels, and our market share is growing.”

Vice President – Sales Manufacturing

“Line of Sight provided a detailed picture of the new capability…”

“Our primary competitor had signaled its intent to launch a new product design and ordering system, and we needed to know if it would leapfrog our own. Through interviews with suppliers, customers, and other stakeholders, Line of Sight provided a detailed picture of the new capability and we responded confidently.”

Vice President Marketing – Manufacturing

“I wouldn’t know where I’d go…”

“I wouldn’t know where to go for the type of work that LoSG conducts for us. I realize there are other firms available, but to execute the study like Line of Sight Group does (which requires capturing sensitive info) — I just don’t know of other firms that would have the expertise and would be willing to execute in the manner Line of Sight does. I think Line of Sight is one of a kind in this respect.”

Chief Product and Strategy Officer – Health Services

“LoSG is quick and nimble and acted as an extension of our team…”

“We like the fact that LoSG is quick and nimble and has acted as an extension of our team when needed. In addition, they took the time to come onsite and understand our clients’ needs directly.”

CI/Market Research Team – National Retailer

“A perfect snapshot for our senior executive’s time…”

“Our team is very impressed with the content you are providing! Our senior management team finds the monthly newsletter to be a perfect snapshot for their time.”

Senior Vice President – Business Development Health Care

“Thanks for being a member of our team!!”

Thank you Rachele!! Appreciate you being so on top of things and for always being our eyes and ears. We can get so focused on what is in front of us at the moment, and it helps to have you thinking more broadly and about the future – not just the ‘here and now’ chaos.

We recently had feedback in a meeting that the Weekly Competitive Updates are ‘awesome’ and ‘really helpful’!

You really do an incredible job compiling everything so concisely (and so timely!). Thanks for being a member of our team!!

Sales Executive – Health Care Medical Devices

“I won a team award for CI in Marketing”

Subject: Thank You

Hello,

I just wanted to let you both know that yesterday I won a team award for CI in Marketing, and a big reason is because of all the hard work that LoSG has done and the partnership you’ve had with us. I just wanted to thank you and let you know how appreciated you are!!! You’re the best Rachele – you do such fantastic work!!!

Sincerely,

Market Research Analyst | Strategy & Marketing Analytics

“You have spoiled us…”

“Thank you Steve – as usual, you and the LoSG team did a great job for us – we really do appreciate your attentiveness to our information needs… I realize that this is challenging work – but you have spoiled us – we have the utmost confidence in you and your team…”

VP Product Management

“Our business has experienced significant growth…”

“We engaged Line of Sight to help create and build competitive intelligence competency. They assisted with product design, market positioning, sales and new product development. Since then, our business has experienced significant growth. The insight provided by Line of Sight contributed to that strategic advancement and growth.”

Chief Product and Strategy Officer – Health Insurance Company

“This has already adjusted my direction”

Steve,

Thanks – this is amazing – and has already adjusted the direction I was thinking of going.

Can’t wait to see what else you reveal!

Thanks!

Lead User Experience Designer – Health Care

“The reports are spot-on and appropriate for our senior leadership team…”

“Each year, our objectives shift a bit so the LoSG team goes through a planning process with us to make sure that we are looking at the correct markets, capturing the right information and communicating it effectively to the executive team. We appreciate their knowledge of the market as well as the quality – the reports are spot-on and appropriate for our senior leadership team.”

VP Market Research – Health Insurance Industry

“I can’t tell you how many kudos I got for this project — and YOU did all the work!”

THANK YOU! AMAZING PRESENTATION!!!
“Hi Steve, Hi Jennifer,
You were amazing!! Great presentation overall and also great insights and texture, and nuances presented for the Executive Summary and answers to their questions. Great attendance too.

THANK YOU!!! You have made this study a great success!!!”

Competitive Intelligence Manager – Health Services Industry