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Challenges in Education Services
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A series of recent blog posts by Maria Manning-Chapman, VP of Research, Education Services at the Technology Services Industry Association (TSIA) provide solid insight for the broader education services market. Manning-Chapman analyzes two sides of the customer adoption coin and points out that while providers of education services have been historically focused on revenue,…
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Disruption + Speed Equals…Opportunity or Threat?
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A key observation in Geoffrey Moore’s latest book, Zone to Win, is that modern businesses are profoundly impacted by disruption plus speed coupled with the tension between protecting the existing business from disruption and innovating to catch the next wave. There is no simple answer. Where do you focus amidst all the chaos? Organizations…