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Does your life seem more uncertain today than it did before? With the talk of inflation, tariffs and DOGE cuts; with wars raging in Ukraine and the Middle East; with violent summer weather and AI poised to disrupt everything, if you’re like me, you might be feeling a bit overwhelmed. Turns out, it isn’t…

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Artificial Intelligence (AI) has emerged as a radically disruptive technology, with many companies reporting that AI has helped them cut costs and improve productivity. According to a recent McKinsey survey, the adoption of AI has surged to 72% of respondent organizations with half of these organizations leveraging AI for two or more business functions…
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A study published last year in HBR, Forbes and Bain and Company’s own outlets looked at top-performing B2B companies (as defined by increased market share, self-described excellent pricing decisions and execution of regular price increases). The findings suggest that top performers are more likely to: Employ tailored pricing at the individual customer and product…
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Our joint presentation with Michelle Volesko Brewer from Wolters Kluwer was a resounding success on Wednesday, based on participant surveys. About 30 participants learned about and shared experiences with Managing Complex CI Projects. This session focused more on the ‘Art’ of the role of strategy professionals rather than the ‘science’. Key Best Practice themes…
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In the HBR article entitled “Your Strategy Should Be a Hypothesis You Constantly Adjust” (link below) authors Edmondson and Verdin examine two cases of recent business failure: Wells Fargo’s and Volkswagen, and discuss the concept of ‘strategy as learning’. In both cases, the companies’ strategies were viewed by their top executives as analytically sound,…
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“As product strategists aiming to launch a new product or gain market share with a new enhancement, it is critical to be first to the finish line. The risk of losing the race can be in the millions of dollars and devastating to careers.” – Steve Schulz, Line of Sight Group President and Founder…
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One of the ways Line of Sight Group keeps current on trends is to attend and sponsor key events in the local market. Last month, we had a chance to learn what was on the minds of professional researchers by attending and sponsoring the SLA-MN (Minnesota Chapter of the Special Libraries Association) and MALL…
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Customer Experience is the area many retailers have chosen to compete on over the past few years. When it comes to shopping, it is breaking increasingly into “chore” vs. “cherish” activities. On the “chore” side, firms like Amazon offer commodity pricing, streamlined delivery, and voice recognition to make online ordering an easy experience for…
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Competing in the financial services industry can be as risky as it is broad. While the services of our clients in the financial services industry range from consumer finance to sophisticated back-office technology in the insurance industry, they all share a common challenge of dealing with quick, continuous and sometimes dramatic changes in the…