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External vs. Internal: The Difference between Strategy and Planning
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As we enter the first days of October here in Minnesota, the leaves are turning, football is back and our clients are diving deep into their strategic planning for 2017. When the concept of strategic planning arrived in the business world in the mid-1960’s, corporate leaders embraced it as “the one best way’ to…
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Top Five Digital Health Trends for 2016: Disruption Can be a Game Changer if a Business Can Predict it
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According to Accenture’s report, Top Five Digital Health Trends for 2016, “Disruption can be a game changer if a business can predict it.” Here are the trends they identify and break down: Intelligent Automation – big data, digital apps and devices handle the basics allowing people resources to focus on higher value tasks Liquid…
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The Challenge of Being Different
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In a past life, I held the position of a product manager for a company that was the leader in a substantial and mature industry. As a product manager, I learned many things: First I learned that the product manager role in any organization is extremely hard work and not for the faint of…
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Challenges in Education Services
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A series of recent blog posts by Maria Manning-Chapman, VP of Research, Education Services at the Technology Services Industry Association (TSIA) provide solid insight for the broader education services market. Manning-Chapman analyzes two sides of the customer adoption coin and points out that while providers of education services have been historically focused on revenue,…