02 Dec

Grateful for You!

As we celebrate 20 years in business this holiday season, our thoughts turn to those who helped shape our business over the years.

We have accomplished amazing things together and we are incredibly thankful for your partnership – either now or in the past. Attached is a card to say thank you!

In the spirit of giving, Line of Sight Group is making a donation in your company’s name to Urban Roots, a Saint Paul organization whose mission is to cultivate and empower youth through nature, healthy food and community.

Sincerely, Steve, Sara, Jen, Jennifer, Erin, Kristi, Teresa, Wayne and all of our associates including Kim, Keisha, Jane, Sonal, Vivian, Allie, Jordan, Emma, and others.

Line of Sight Group

steves@lineofsightgroup.com

888-723-6188

www.lineofsightgroup.com

Celebrating 20 years of business in 2022!

03 Nov

Exploring the Breadth of Intelligence Program Applications

One of the changes we’ve observed since 2020 and the emergence of the COVID pandemic has been an increase in demand from business organizations for ways to systematically monitor and act on changes in their external environment (i.e. markets, competition and change drivers).

While the onslaught of the pandemic was, of course, an extreme disruptor, it seems that it has helped organizations realize that many aspects of their world are outside of their control. For example, customer and competitor behavior can be both un-knowable and un-controllable. Instead, successful organizations manage this risk category by systematically monitoring important changes, evaluating leading indicators, and adjusting their strategies as necessary.

Our ‘Strategic Intelligence Program’ solution has three primary elements: 1) monitoring of open sources such as industry press, websites, business filings, etc. 2) a shared, cloud-based repository where market and industry ‘observations’ are compiled, organized and analyzed, and 3) a variety of reporting options such as alerts and summaries to disseminate objective insight.  

Conceptually, the business organizations we work with apply this capability in a similar way. Starting with how they want to define their market landscape, they watch for data points that represent indicators of potential change that would impact their business and then prioritize those for deeper investigation leading to potential strategic shifts. However, while the basic concept is the same, we see it applied in many different and creative ways to get the most out of their programs.

Here’s just a peek at some of that range of application:

  • Competitor tracking. Some companies focus very narrowly on a small set of competitors with an interest in a deep understanding of their competing businesses. They might be interested in specific operations or product details, or sales and marketing capabilities, or key personnel and have a very specific plan for how they will act on the information. 
  • General competitor and industry tracking. This application involves watching broadly across the entire industry for competitive and change drivers that may impact the business. Because the scope is so broad, usually these companies prioritize the competition using different levels (e.g. A, B and C competitors) and identify other priorities as ‘key topics’ to best allocate time and resources.
  • Defensive intelligence to maintain a leadership position. Some companies are already the market leader but face new competition from market entrants. They wish to maintain that leadership position and use the intelligence findings to develop advertising campaigns or new product enhancements that will disrupt the competition and erect mobility barriers to maintain their lead.
  • Growth related intelligence to enable partnerships or M&A. These companies have chosen partnerships or mergers and acquisitions as their primary growth vehicles and apply their intelligence resources toward scouting for acquisition targets, keeping an eye on similar activity by their competitors and industry change opportunities that open new opportunities.  
  • Innovation. These businesses are in industries where growth is achieved through innovation related to products, customer experience, services and even business models. In the case of one of our clients, changes in information technology are enabling an entirely new set of competitors with different business and operating models to gain a foothold. We closely watch both the legacy space and the emerging competition to help the company identify and prioritize innovation opportunities that will maintain its market leading position.
  • Growth though sales support. Some programs are focused on supporting their B-to-B sales teams. They can be focused on competitors, on customers and markets or on both.
  • Competitive pricing intelligence. In this industry, consumer pricing and terms change constantly. We assist this company to systematically capture those changes in price so that they can arm their sales force and target channel intermediaries to gain new business.
  • COVID intelligence. This company in the health services industry is highly impacted by the COVID pandemic. It uses our intelligence to understand the effects of the pandemic on its customer base, making marketing and operations decisions based on it.  
  • New market development. This U.S. based company was looking at international markets as its primary arena for growth. Looking broadly at selected Asian and European markets, our intelligence enabled them to identify underserved segments and market entry points.       
  • Account management intelligence. This company offers its services to large and mid-sized businesses in selected industries and maintains ongoing relationships with them. In this case, our intelligence is used by account managers to stay abreast of strategic changes in their clients to provide communication and outreach opportunities and to identify sales opportunities and deepen sales relationships. 
  • Advisory board intelligence. Another company maintains several advisory boards consisting of industry thought leaders and entrepreneurs. Our intelligence efforts here provide insight into the activities of these leaders to help our client prepare for board meetings and maintain communications.    

Over the 20 years that we’ve been doing it, market and competitive intelligence has evolved from a little-known and little-understood back-office secret into a nuts-and-bolts discipline that helps form the foundation of every agile and successful business from small to large. These examples illustrate how firms are becoming more mature in their application of market intelligence capabilities by focusing them in ways that directly impact their business and provide maximum ROI.

Line of Sight Group can help you build an intelligence program unique to your business needs. Contact us for more information!

1-888-723-6188

info@lineofsightgroup.com

17 Aug

Utilizing Planned Opportunism to Prepare for the Future

With the U.S. and global society beginning to open up following the pandemic, the idea of ‘Planned Opportunism’ is a concept that organizations can use to quickly take advantage of new opportunities and jump ahead of their competition.

As defined by Vijay Govindarajan, Coxe Distinguished Professor at Dartmouth College’s Tuck School of Business, “Planned Opportunism” is the term for responding to an unpredictable future by paying attention to weak signals.

“Early evidence of emerging trends from which it is possible to deduce important changes in demography, technology, customer tastes and needs, and economic, environmental, regulatory, and political forces. That attention gives rise to fresh perspectives and nonlinear thinking, which help an organization imagine and plan for various plausible futures. Planned Opportunism is a discipline that creates a “circulatory system” for new ideas; develops the capacity to prioritize, investigate, and act on those ideas; and builds an adaptive culture that embraces continual change.” [1]

Planned Opportunism requires organizations to understand that the future is unpredictable and uncontrollable – especially the environment outside an organization’s four walls involving customers, competitors and trends such as technological changes or economic cycles. However, the ability to diverge from linear thinking and identify weak signals and emerging trends, prioritize them and then test and learn these, is the best way to control and plan for the future. 

While the competition may be stuck focusing on current successes, existing structure and the status quo, those with the ability to lean forward and grab subtle daily cues into the future can leapfrog the competition. These daily cues should be gathered beyond leadership and strategic insight teams. Organizations can benefit from cross-functional brainstorming sessions or idea submission processes to funnel in a large breadth of ideas to test.

Using Planned Opportunism will shift perspectives and reveal new business opportunities by challenging the current visions, beliefs and values of an organization.

How can Line of Sight Group help organizations achieve Planned Opportunism?

When we work with our clients to help them plan for, and take advantage of, future changes in their business environment, our approach is to help them create that ‘circulatory system’ through our Strategic Intelligence Program. The idea is simple. We cast a wide net over the entire business landscape in which our client operates and systematically use those weak signals to power strategic decisions and innovation. Working closely with the management team, we pay close attention to the changes that might result in opportunities or risks to their business. We then identify the kinds of market and industry signals that will indicate those changes and set up “listening posts” in the environment to capture the signal data and send it to a central repository. Then we analyze it using machine learning to identify and report on significant activity and trends.

Of course, these market and industry signals can be interpreted as opportunities, as risks, or as both. Once identified, the signals can be prioritized by analyzing them to understand size, industry and market consequences and implications for the organization itself.

For the highest priorities, we work with our clients to develop hypotheses about the future. Deep research aims to clarify the opportunity or risk and assess its future impact so that the management team has a high level of confidence and can have meaningful dialogue. Here we dissect the signals through a combination of secondary and primary research that works to understand the drivers and gain multiple perspectives through executive interviews.   

With the confidence gained through the research steps, the management team can now make judgements and decisions on small investments. Those that are promising are often moved into short, low-cost, low-risk experiments that further validate the opportunity or risk and give the management team the ability to begin making necessary resource allocation decisions. It is important to keep in mind that the future is not some far-off point. Instead, it arrives in daily doses. Successful organizations understand that the future is unpredictable, but they develop capabilities that enable them to identify weak signals and emerging trends and use them to better prepare for the future. Planned Opportunism starts with assembling the necessary tools, processes and expertise and then engaging in a systematic approach that will process and make sense of those daily doses of the future. The result is an adaptive culture that minimizes ‘fire drills’, embraces change and is prepared to move quickly and continuously to provide better value for their customers than the competition.     


[1] Govindarajan, 2016, https://hbr.org/2016/05/planned-opportunism)

17 Nov

With Gratitude from Line of Sight Group

Gratitude is emerging as a dominant change adults want, once the pandemic and other major changes of 2020 are over, according to an ongoing study from Ignite360. The emergence of the gratitude sentiment is an example of a societal change driver. Author Volpe insists that it’s time for action and companies must be proactive, rather than reactive. What opportunities and threats does it represent for your organization? How will your business respond? How will your marketing messages change?

Market and competitive intelligence capabilities, therefore, are more critical than ever. The Line of Sight Group team is thankful to work with customers who understand the power of data and insights! We are always ready to help! 

https://www.ignite-360.com/blog/gratitude-the-change-people-really-want

22 Oct

Adaptive Strategy – How to Understand and Respond to Industry Changes that can Grow (or Ruin) Your Business

When I guest lecture with the MBA students at the University of St. Thomas, I often begin with a question: “What do the following have in common?”

“They are all extinct!” comes the response quickly.

“Why?” I say. “Why are they extinct?”

“Because they failed to adapt.”

“Adapt to what?” I tease.

With a bit of exasperation, they respond with something like this: “CHANGE!! THEY WERE UNABLE TO ADAPT TO CHANGES IN THIER ENVIRONMENT.”

“EXTERNAL,” I add. “Unable to adapt to changes in their EXTERNAL ENVIRONMENT.”

In order to adapt to changes in your industry, you first have to understand what industry change is. Next you have to know what to look for. Then, when a change is recognized, you have to know whether or not it is important, and if so, only then should you make plans to act on it.  

Understanding Industry Change

Industry change is EXTERNAL. It originates from outside the organization rather than internally. Market demographics, technology, customers and competition are examples. These external factors, called ‘change drivers’, are less controllable, harder to forecast and can be more disruptive than changes that originate internally in an organization. Just think about the dramatic effects that the Coronavirus has had on our economy and entire way of life in 2020!  

Industry change is also RELATIVE. All organizations have several fundamental relationships. In fact, a business organization is defined by relationships with its customers, employees, suppliers, investors, lenders, government regulators, communities in which they operate and other stakeholders. And while firms may not have relationships with direct competitors, they are perceived relative to competitors and substitutes by customers and others.

As industry stakeholders respond to external changes, these relationships change, and it is the changes in these relationships, within the context of the external change drivers, that are important in understanding adaptive change.

  • The dinosaurs lived in an environment that allowed them to flourish until, of course, climate change would eventually wipe them out.

Monitoring Industry Changes

Start at the end. The first step is to know what to look for. It is well known that data volumes are exploding. In 2016, it was written that more data had been created in the past two years than in the entire previous history of the human race. [1] Luckily, only a small fraction of that data would ever be relevant to your organization.

By starting at the end, and determining what the data would be used for, it is possible to focus your efforts. For example, when considering how to not become extinct, the data that would represent a threat to our existence is most important. Best practice organizations start by defining a set of ‘key topics’ based on the assumptions in their current strategic plan or potential opportunities and threats, and are used to guide their change monitoring activity.

  • In 2000, when Reed Hastings, the founder of a fledgling company called Netflix, flew to Dallas to propose a partnership to Blockbuster CEO John Antioco and his team, Hastings got laughed out of the room. While Blockbuster had paid attention to its retail competitors, it did not recognize a business model that relied on sending DVDs through the mail as a threat. [2]

‘Movie’ versus ‘snapshot’. Change, of course, happens over time. Changes in the external forces and stakeholder relationships can only be recognized using a longitudinal approach, which compares data points in time. Most organizations today find themselves in a world where the pace of change is fast and accelerating. Best practice companies do constant surveillance and continuous updating by an individual, group or outside partner with this responsibility. The U.S. military may have the world’s best capabilities for this, as designated intelligence officers constantly gather intel from the front lines.  

  • The demise of pay phones was a predictable result of the adoption of cell phones. It was easy to see the adoption curve and predict when the large carriers would exit. Sprint left the business in 2006. AT&T exited two years later, and Verizon got out in 2011. [3]

So What? Just because change is occurring and relevant to an opportunity or threat, doesn’t mean it is important. To understand if the change is significant, it is necessary to apply relevancy filters such as: Is the data real or is it only an outlier? Is it outside of expectations? What is the size of the change? What market segments are being impacted? What are the possible consequences and implications of the change?  This is where human analysts with knowledge of your business, aided by text analytics and artificial intelligence (AI) tools, apply their experience and raise red flags where appropriate. These red flags are called out in the regular updates and summary reports routinely circulated to managers and executive teams.

  • In BlackBerry’s downfall, managers didn’t take seriously the idea that the market was changing. BlackBerry’s leadership was based on enterprise and government markets, and never took the consumer market, and Apple’s iPhone, as a serious threat to its business. At least not until it was too late.

“BlackBerry proves that Andrew Grove really did have it right when he said, ‘only the paranoid survive.’ That’s probably the best lesson CEOs can take away from BlackBerry’s fall.”

— Craig Hanson, General Partner, Next World Capital [4]

What Now? Once recognized as important and relevant, executives can begin making plans for appropriate response. The first step in the response planning is a ‘deep dive’ analysis that is focused on the specific opportunity or threat to check assumptions, manage risks and develop a set of strategic options. Those options can further be played out in scenarios or war gaming exercises.

Acting on Intelligence

Ultimately, adaptive change means that executives must make investments and allocate resources to address the opportunity or threat. These are the ‘bets’ that executives make and are at the core of business strategy. Developing and utilizing a systematic process for gathering industry, market and competitive intelligence enables executive teams to make those bets swiftly, efficiently and confidently.


[1] https://www.forbes.com/sites/bernardmarr/2015/09/30/big-data-20-mind-boggling-facts-everyone-must-read/#32a007d817b1

[2] https://www.forbes.com/sites/gregsatell/2014/09/05/a-look-back-at-why-blockbuster-really-failed-and-why-it-didnt-have-to/#222daa451d64

[3] https://money.cnn.com/2018/03/19/news/companies/pay-phones/index.html

[4] https://www.forbes.com/sites/tomtaulli/2013/09/23/lessons-from-the-fall-of-blackberry/#3674057d544d

18 Sep

Line of Sight Client Wins Award

Last week, one of Line of Sight’s clients won an award for her contributions to her company’s market insights and competitive strategy initiatives. Melissa works at a large, multinational organization in our healthcare vertical market, and leads the market research efforts at one of their main divisions. We assist her in collection, analysis and reporting on competitive and industry change drivers, and managing that content on our cloud-based intelligence platform – Intelligence2Day. 

Congratulations to Melissa and her entire team!


Hello,

I just wanted to let you both know that yesterday I won a team award for CI in Marketing, and a big reason is because of all the hard work that LoSG has done and the partnership you’ve had with us. I just wanted to thank you and let you know how appreciated you are!!! You’re the best Kristi – you do such fantastic work!!!

Sincerely,

Market Research Analyst | Strategy and Marketing Analytics

22 Jul

Hope is Not a Strategy

In mid -March of this year, when the coronavirus began shutting down schools, businesses and our normal way of life, the Minneapolis Star Tribune ran an interview with Michael Osterholm, director of the Center for Infectious Disease Research and Policy at the University of Minnesota. In it, Osterholm discussed some of the frustrations of being the voice of impending change, which policy makers really didn’t want to hear, and why the message was ignored until too late.[1] 

An Early Warning

In his 2017 book “Deadliest Enemy: Our War Against Killer Germs,” Osterholm sounded the alarm on coronavirus diseases’ disturbing combination — they have a relatively high mortality rate and can spread rapidly in humans. In the last 20 years, outbreaks of SARS and MERS (in the same viral family now fueling the COVID-19 pandemic) did not go global, but they were “harbingers of things to come.”

In January he said, to a group of organizations he advises, “I now am absolutely convinced this is going to be a pandemic. This will be a worldwide epidemic. We will see major transmission around the world. And, what has happened in Wuhan will happen in other places.”

“This to me was the equivalent of someone standing on a beach, a beautiful sand beach on the Gulf, beautiful blue skies, not a cloud in the sky — but 500 miles south of there is the biggest low-pressure system we’ve ever seen. We should have been telling people back then, this is going to be like a Category 5 hurricane.”

Resistance to the Message

Osterholm cites key reasons why policy makers were so slow to respond.

  • A sense of invincibility. Osterholm says, “We had almost this sense of invincibility that we had a border that would not allow such infectious-disease agents to penetrate …. We, of course, know that is folly.”
  • Little understanding of vulnerability. “[There has been] no real understanding of the vulnerability of this country outsourcing all of its drug supply manufacturing to places like China. And, when you don’t understand all that, or elect to neglect it, it’s easy to say another day went by and nothing happened.”
  • Lack of creative imagination for possible scenarios. “People who knew health care knew [it had been] carved down to the bone for which there was no resiliency of any substantial nature, no excess capacity, no monies to stockpile large volumes of protective equipment.”
  • Perceived distance. A common response was, “Well, that’s in China.” Osterholm explains that people didn’t understand these viruses don’t adhere to political boundaries — geographic areas are just another place for them to go
  • Resistance to objective evaluation of risk. People were wanting to believe this was a low-risk situation, but Osterholm and others were saying, “No, no, no.”

Leadership and Strategy

Osterholm states that changing behavior in response to the pandemic requires addressing both the “heads and hearts” of people. While factual data appeals to the ‘head,’ leadership appeals to the ‘heart.’

“How are we going to start dealing with both the hearts and the heads of the citizens of this country, and for that matter the world? And, we have to understand it’s going to be more than just giving them factual data or information. This is where leadership is really key. It’s important we don’t forget this piece.”   

The interview closes with this Q and A: 

Q. “Are you hopeful about new potential treatments for COVID-19, such as chloroquine, that are being studied right now?”

A. “I am hopeful, but hope is not a strategy.”

For leaders of organizations, the lessons are clear. Paying attention to the external environment can be both difficult and uncomfortable. It might require reconsideration of earlier strategies or acknowledging that some things are beyond your control. You may not want to hear it.

Whether it is unprecedented environmental change, like a global pandemic, or subtle change in your industries or markets, it is important for leaders to use unbiased data in their decision-making process, assess the magnitude of change and the associated risks, evaluate the needed capabilities to respond, and muster the courage to confidently communicate and lead.

In other words, ‘hope’ is not a strategy. 


[1] https://www.startribune.com/coronavirus-pandemic-what-s-normal-now-what-s-next-an-interview-with-michael-osterholm/568978932/?refresh=true

11 Jun

Supporting Those Calling for Change

In the wake of the death of George Floyd on May 25th and the ensuing protests and riots in our hometown of Minneapolis/St. Paul, some of our clients around the country are taking time this week to hold sessions with their employees to reflect on the systematic racial injustice in our country.   

We at Line of Sight Group stand in support of our client’s actions, as well as all who have been and will continue to protest peacefully and work for real change.

We are data people. We believe in the power of facts. We help our clients every day by delivering objective data and insights that help them identify opportunities and threats to  make informed business decisions.

In the spirit of objective data, below are some statistics we have curated regarding racial disparities in the states where we live. We’ve done this not only to bring light to these facts, but also to bring ourselves closer to it and help us all understand that we are part of the problem and must be part of the solution.

We support our clients, organizations and individuals who are working to make our world a place where fairness and justice exist for all people. We pledge to do our part as well. 

Minnesota

  • Children in Poverty: White-not Hispanic (6%) and Black/African American (33%) [1]
  • MCA III test scores show that by Grade 4 Black/African American students are falling behind their white peers in reading: White-not Hispanic students (65% proficient) and Black/African American students (31% proficient) [2]
  • Twin Cities ranked  4th worst place for Black Americans[3]
  • Twin Cities ranked 92nd out of 100 metros for racial equity [4]

[5]

Missouri

According to the U.S. Census Bureau, Missouri had a population of 6,137,428 in July 2019. The white race represented 83%, while black or African Americans comprised 11.8%. 

  • In 2019, approximately 6.21% of the vehicle stops of Blacks and 6.34% of the stops of Hispanics resulted in arrest, compared with about 4.55% of the stops of whites [6]
  • In 2017, roughly one in five Black/African American young adults between 16-24 years old is neither in school nor working[7]
  • Black Americans account for about 13% of the U.S. population, but 24% of the coronavirus deaths. In Missouri, blacks account for 12% of the population, but 37% of coronavirus deaths [8]

Colorado

  • As of December 2019, Black/African Americans constituted 5% of Colorado  residents, but 17% of people in jail and 18% of people in prison  [9]
  • In 2018, Black/African Americans represented 4% of the adult state population, but accounted for 12% of arrests/summonses and 11% of adult district court filings [10]

Iowa

  • Nationwide, a black person is 3.64 times more likely to be arrested for possession of marijuana than a white person. In Iowa, however, a black person is 7.26 times more likely to be arrested[11]
  • Out-of-school suspensions. Nationally, African American students (13.5%) are suspended at about four times the rate of white students (3.4%). Six Midwestern states (including Iowa)  suspend black students at more than five times the rate of white students [12]

New Jersey

  • Out-of-school suspensions. Black students were 5.4 times more likely to face out-of-school suspension compared with white students. New Jersey tied with Iowa as the fifth-worst state for black-white disparities [13]
  • Black children are four times more likely than white children to enter foster care in New Jersey [14]

Also…in the spirit of being fair and unbiased, we also looked for statistics that describe disparities that favor African Americans. We are pretty good researchers but, unfortunately, we could not find any…


[1] A Statewide Crisis: Minnesota’s Education Achievement Gaps (Federal Reserve Bank of Minneapolis): https://www.minneapolisfed.org/~/media/assets/pages/education-acheivement-gaps/achievement-gaps-mn-report.pdf?la=en

[2] 2018 U.S. Census Bureau American Community Survey https://mn.gov/admin/demography/news/annual-statewide-summary/2018-acs-release.jsp

[3] MPR. https://www.mprnews.org/story/2019/06/17/minnesota-no-4-in-child-wellbeing-but-among-worst-in-racial-disparities

[4] NAACP. https://www.twincities.com/2019/12/06/twin-cities-ranks-92nd-out-of-100-metros-for-racial-equity-naacp-report-finds/

[5] https://www.startribune.com/how-did-minnesota-become-one-of-the-most-racially-inequitable-states/547537761/

[6] Missouri Vehicle Stops 2019 Annual Report

[7] 2019 Equity in Missouri Higher Education Report

[8] https://www.pewresearch.org/fact-tank/2020/06/04/black-americans-face-higher-covid-19-risks-are-more-hesitant-to-trust-medical-scientists-get-vaccinated/)

[9]  https://www.vera.org/publications/state-incarceration-trends/colorado

[10] Colorado Dept. of Public Safety, October 2019 (pg. 9) http://cdpsdocs.state.co.us/ors/docs/reports/2019-SB15-185-Rpt.pdf

[11] ACLU Report: https://www.aclu-ia.org/sites/default/files/tale_of_two_countries_racially_targeted_arrests_in_the_era_of_marijuana_reform.pdf

[12] Race in the Heartland. University of Iowa and the Iowa Policy Project. Colin Gordon. October 2019. https://files.epi.org/uploads/Race-in-the-Midwest-FINAL-Interactive-1.pdf

[13] Why are black, hispanic students suspended more often? NorthJersey.com. https://www.northjersey.com/story/news/education/2019/03/22/nj-has-one-nations-worst-racial-gaps-school-suspensions/3140484002/

[14] WNYC investigation of data from 2009-2013. https://project.wnyc.org/nj-foster-care/

19 Mar

Note to clients, partners and friends re: coronavirus

Dear clients, business partners and friends of Line of Sight Group 

Obviously, we are living through extraordinary times. Over the past three weeks, we’ve seen dramatic changes in our basic way of life: rising cases of the deadly coronavirus, financial system meltdown, panic consumer buying, cancelled events, schools closed…and general confusion. 

We would like to reassure you that Line of Sight Group is monitoring this situation closely to ensure we can meet the ongoing needs of our clients. We are following the protocols and recommendations from health and local and national government authorities, and each of us is aware of our own responsibility to face the pandemic.  

As a global market research and competitive strategy consulting organization, our assets are primarily digital and knowledge-based, and one of our key strengths is ‘teamwork’. While we have an office in Minneapolis/St. Paul MN, our staff primarily work from their home locations across the United States while seamlessly collaborating by using secure technology. This means that we expect minimal disruption to our activities and ability to continue to deliver high quality and objective business insights.   

This crisis is demonstrating that market and competitive intelligence capabilities are more critical than ever, and we are thankful to work with customers who understand the power of data and insights, and use it every day to make high impact strategic decisions. 

Thank you for your continued trust and confidence in these uncertain times. Please reach out to us if you need any further assistance. We are ready to help. 

10 May

Successful Presentation at SCIP 2019

Our joint presentation with Michelle Volesko Brewer from Wolters Kluwer was a resounding success on Wednesday, based on participant surveys. About 30 participants learned about and shared experiences with Managing Complex CI Projects.

2019SCIP_Presentation_Slide1

This session focused more on the ‘Art’ of the role of strategy professionals rather than the ‘science’. Key Best Practice themes that arose through the discussion were things like ‘good planning’, ‘project definition’, “objective setting’, ‘communication, communication, communication’ and leadership.

2019SCIP_Presentation_Description

Below are links to the presentation deck, handout and session notes. Please contact us with any questions.

Thanks to all who participated – Steve and Michelle

SCIP PowerPoint Template_SS_MVB_FINAL Ver 2

SCIP Handout_SS_MVB_FINAL

SCIP Presentation Notes_Complex Projects_20190508