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Creating a Clear Line of Sight Through Inputs, Strategy and Execution
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Last week Line of Sight Group delivered a presentation to the local chapter of the Product Development and Management Association (PDMA) entitled, “The Intersection of Strategy and Product Development/Management.” The event was held at Padilla in Minneapolis and attended by 50 product management and strategy practitioners. Line of Sight Group Founder and President, Steve…
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To Increase CX (and Revenue), This Lender Gave Customers a Blank Check
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Line of Sight Group constantly engages in activities to keep abreast of trends in innovation, customer experience, sales methods, service adoption and business model transformation. One trend we have noticed are the parallels in the disciplines of product management, service design and customer experience. Over the past few weeks, we have attended events and…
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Bob and Jerry on Competing in Healthcare
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For the past several weeks, we have been busily reading the myriad articles and forecasts on Healthcare (HC) trends for 2017. There was even an article about all of the other articles. With trends like a dramatically changing regulatory environment, continued momentum in HC consumerism, advances moving big data and analytics into cognitive computing…
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Telephone Switch Created to Bypass Love Connection
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Almon Strowger was one of two undertakers in a small town near Kansas City in the 1880’s. He had a good reputation and a nice business. Then, things started to change for the worse. He noticed that his business was dying off dramatically. His close reading of the local obituary notices revealed that he…
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How Stealth Technology Became a Silver Bullet
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Stealth technology provides the U.S. military with a dramatic competitive advantage in battle and as a deterrent to potential aggressors. Yet, its development nearly didn’t happen. The mathematical theories upon which stealth technology is based were actually developed by a Soviet scientist whose superiors were absolutely uninterested in his “crazy” theories and confusing equations. …
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How do election results change my company’s strategic, business, and product plan assumptions?
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Were your strategic, business, and product plan assumptions based on one candidate winning or did you have scenarios for either outcome? Did you have a scenario in which one party would control the Presidency, House of Representatives and the Senate? How dependent were your strategy decisions on U.S. trade policy, corporate and individual tax…
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PDMA Attendees Well Represented on the Product Lifecycle Curve
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It was great to see and meet everyone at the international PDMA conference this week in Atlanta. Thanks to all who participated in our ‘research project’ to document and visualize where attendee’s products and/or companies reside on the product lifecycle curve. Overall, there was a broad and fairly even distribution of where attendees placed…
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External vs. Internal: The Difference between Strategy and Planning
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As we enter the first days of October here in Minnesota, the leaves are turning, football is back and our clients are diving deep into their strategic planning for 2017. When the concept of strategic planning arrived in the business world in the mid-1960’s, corporate leaders embraced it as “the one best way’ to…
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Getting it Right with This Year’s Strategic Planning Process
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While August can be a time to catch one’s breath and take a vacation day or two, corporate executives know that the annual strategic planning season is right around the corner with its team meetings, long days, spreadsheets and budgets. So before the mad rush of planning begins, I’d like to reflect on possibly…
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The Challenge of Being Different
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In a past life, I held the position of a product manager for a company that was the leader in a substantial and mature industry. As a product manager, I learned many things: First I learned that the product manager role in any organization is extremely hard work and not for the faint of…